Justin Miller (Principal)
Justin Miller, Owner and Property Management Director, heads up the property management division at RE/MAX Regency. In 2013, he became one of the first to graduate from Bond University with a Masters of Real Estate, adding to his two other Masters degrees in Construction Practice and Building Surveying. With a professional background in property development, commercial construction & property management, Justin has gained invaluable experience across multiple Real Estate facets, such as Property Finance, Land Acquisition, Construction and Property Management.
Justin defines his charter as property management growth and to seal an unquestionable reputation in residential property management. His team’s point of difference is service though strong relationships with landlords and tenants, established as a result of communication and education. Justin and his team are pioneering the evolution of the property management process with the introduction of technologies and processes, unique to the RE/MAX Regency office.
Cushla Symons (Department Manager)
As a Licensed Real Estate agent and Accredited Trainer, Cushla has achieved many levels of excellence throughout her 20+ years' property management career (1994 - current). Having spent much of her career at the coalface of property management, in 2006 she became a National Property Management Consultant and Trainer assisting and working with other property managers in the industry to achieve excellence. She has written articles for, and edited, The Property Management Journal, as well as spoken at National Property Management Conference events.
Despite the success achieved through this endeavour, Cushla realised that her passion was in working within Property Management Industry, and more specifically, assisting property investors in achieving their investment goals
Meghan Scicluna (Business Development Manager)
With over 10 years’ experience in all aspects of property management on the Gold Coast, it was a natural progression for Meg to join our Business Development team in enhancing new business opportunities and strategies for RE/MAX Regency. Meg guides investors, through her expert knowledge of legislation and local market trends, giving them the best opportunity of achieving their investment goals. She will invariably provide the right information to rent your home at the highest rent within the shortest period of time, maximising income and providing a solid platform for capital growth.
Jackie Hardstaff & Jonathan Schneider (Property Management Team)
Jackie is the most experienced of our team of property managers and as such, has taken on the role of Team Leader, overseeing the day-to-day management of all properties.
Jackie’s and Jonathan’s approach to Property Management is detailed, conscientious and very systems orientated with a high importance placed on efficiency and customer service. Jackie, having spent the last eight years working with her current portfolio of investors, takes pride in her consistency and ability to understand each property and landlord she works with. Recently joined by Jonathan, whose enthusiasm and desire for knowledge has lead him to surpass even the most experienced in the industry, together, they constantly receive an array of testimonials from very happy clients.
Jackie and Jonathan believe that communication is the key to being a great property manager - “We believe our clients have the right to know what is happening with the management of their property at all times. We ensure that they are always kept up to date and their instructions are followed whilst providing them the knowledge of the relevant acts to help them make informed decisions." This has helped them to form fantastic relationships with long lasting clients, built on knowledge, trust and respect.
Jackie and Jono look forward to taking the best possible care of your investment.
Melissa Armstrong & Gemma Corcoran (Property Management Team)
As a Licensed Real Estate and experienced property manager, Melissa has literally done it all when it comes to real estate. Despite the success achieved through Sales and administration, Melissa realised that her passion was in working within Property Management Industry, and more specifically, assisting property investors in achieving their investment goals.
Melissa has attracted a loyal client base who appreciate her integrity and conscientious approach. She is also extremely well regarded by the tenants she works along-side with, taking pride in the ethical and reasonable manner in which she treats people. Whilst many may shy away from the mediation role between property owners and tenants, Melissa welcomes the opportunity to find a better solution for both parties.
Gemma is a great communicator, and her convivial personality makes her a natural property manager. With her professional manner, attention to detail, and ability to confront the daily obstacles inherent in the role, Gemma has built a reputation as a capable and respected asset manager. Clients dealing with Gemma can be assured of her best attention to their needs. She believes that acquiring an investment property is one of the biggest investments a client will make and she sees it as her responsibility to look after their property as if it were her own.
Gemma and Melissa’s experience and diligence in working together, to make sure your property is well maintained by tenants, make them invaluable to the Remax Regency team.
Ben Tranter (Leasing)
Being the Leasing Consultant of one of the most successful real estate businesses in Australia, requires an extraordinary capacity for excellent customer service. Ben is dedicated, conscientious, and takes pride in achieving and maintaining one of the lowest vacancy rates in the local area. Ben also takes his role of maximizing inspections seriously, in order to find the best tenants for each and every property that he rents.
Sammie Richards (Administrator)
Sammie’s attention to detail, outstanding customer service skills and efficiency, make her ideally suited to her role as Administrator to our Property Management Department. With over 7 years’ experience, covering all aspects of property management; Sammie understands what is required to create a successful property management environment.
Sammie ensures all the paperwork and administrative tasks are completed effectively and efficiently, whilst overseeing the financial side of the Property Management Business, ensuring tenants continue to pay their rent in advance and landlords receive their money on time. She makes it her mission to ensure that our customers and clients receive the best possible service and highest level of communication. The successful management of all administrative tasks give our property management team the confidence and support to manage your property effectively.
Shannon Kloppers (Routine Inspections Officer)
Shannon’s energy, positive attitude and eye for detail make him the ideal representative for our property managers at Routine Inspections. Making sure all properties under our care are inspected at least once every 4 months, Shannon is the eyes and ears of our Property Management team. After every routine inspection, Shannon provides a detailed inspection report, photographs and maintenance assessment to our property managers for review. The property managers will then update our clients on the condition and any necessary action as a result of the inspection.