Justin Miller (Principal)
Justin Miller, Co-Owner and Property Management Director, heads up the property management division at RE/MAX Regency. In 2013, he became one of the first to graduate from Bond University with a Masters of Real Estate, adding to his two other Masters degrees in Construction Practice and Building Surveying. With a professional background in property development, commercial construction & property management, Justin has gained invaluable experience across multiple Real Estate facets, such as Property Finance, Land Acquisition, Construction and Property Management.
Justin defines his charter as property management growth and to seal an unquestionable reputation in residential property management. His team’s point of difference is service though strong relationships with landlords and tenants, established as a result of communication and education. Justin and his team are pioneering the evolution of the property management process with the introduction of technologies and processes, unique to the RE/MAX Regency office.
Jackie Hardstaff & Benny O'Loughlin (Property Management Team)
Jackie’s and Benny’s approach to Property Management is detailed, conscientious and very systems orientated with a high importance placed on efficiency and customer service. Jackie, having spent the last six years working with her current portfolio of investors, takes pride in her consistency and ability to understand each property and landlord she works with. Recently joined by Benny, whose enthusiasm and desire for knowledge has lead him to surpass even the most experienced in the industry, together, they constantly receive an array of testimonials from very happy clients.
Jackie and Benny believe that communication is the key to being a great property manager - “We believe our clients have the right to know what is happening with the management of their property at all times. We ensure that they are always kept up to date and their instructions are followed whilst providing them the knowledge of the relevant acts to help them make informed decisions." This has helped them to form fantastic relationships with long lasting clients, built on knowledge, trust and respect.
Jackie and Ben look forward to taking the best possible care of your investment.
Cushla Symons & Aaron Biles (Property Management Team)
As a Licensed Real Estate agent and Accredited Trainer, Cushla has achieved many levels of excellence throughout her 20+ years' property management career (1994 - current). Having spent much of her career at the coalface of property management, in 2006 she became a National Property Management Consultant and Trainer assisting and working with other property managers in the industry to achieve excellence. She has written articles for, and edited, The Property Management Journal, as well as spoken at National Property Management Conference events.
Despite the success achieved through this endeavour, Cushla realised that her passion was in working within Property Management Industry, and more specifically, assisting property investors in achieving their investment goals.
Cushla has attracted a loyal client base who appreciate her integrity and conscientious approach. Cushla is also extremely well regarded by the tenants she works along-side with, taking pride in the ethical and reasonable manner in which she treats people. Whilst many may shy away from the mediation role between property owners and tenants, Cushla welcomes the opportunity to find a better solution for both parties.
Aaron is a great communicator, and his convivial personality makes him a natural property manager. With his professional manner, attention to detail, and ability to confront the daily obstacles inherent in the role, he has built a reputation as a capable and respected asset manager. Clients dealing with Aaron can be assured of his best attention to their needs. Aaron believes that acquiring an investment property is one of the biggest investments a client will make. He sees it as his responsibility to look after their property as if it were his own.
Aaron and Cushla's experience and diligence in working together, to make sure your property is well maintained by tenants, make them invaluable to the Remax Regency team.
Ben Tranter (Leasing)
Being the Leasing Consultant of one of the most successful real estate businesses in Australia, requires an extraordinary capacity for excellent customer service. Ben is dedicated, conscientious, and takes pride in achieving and maintaining one of the lowest vacancy rates in the local area. Ben also takes his role of maximizing inspections seriously, in order to find the best tenants for each and every property that he rents.
Meghan Scicluna & Sammie Richards (Administration Team)
Meg & Sammie’s attention to detail, outstanding customer service skills and efficiency, make them ideally suited to their roles as the Administration Team to our Property Management Department. Each of them have over 5 year’s experience, covering all aspects of property management; Meg & Sammie understand what is required to create a successful property management environment.
Meg ensures all the paperwork and administrative tasks are completed effectively and efficiently, whilst Sammie looks after the financial side of the Property Management Business, ensuring tenants continue to pay their rent in advance and landlords receive their money on time. Collectively, they make it their mission to ensure that our customers and clients receive the best possible service and highest level of communication. The successful management of all administrative tasks give our property management team the confidence and support to manage your property effectively.